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loki55 sets out these legal terms so you know exactly what governs your account, your transactions through Rocket or Bank Transfer, and the content you access on this site. Availability of our services depends on your local law and eligible regions — read these terms before you open an account.
These terms apply to every account registered on loki55 and cover all activity conducted through the site — game sessions, deposits, withdrawals, and any communication with our support team. Access to our services is subject to your local law and the eligible regions we serve; where local law restricts or prohibits online gaming activity, these terms do not create any entitlement to use the platform. When you deposit through Rocket or Bank Transfer, the transaction is processed under the payment provider's own terms alongside ours. We hold a record of each transaction in your account wallet, and you can review that history at any time from your signed-in account page. Our legal policy does not override the terms of those payment rails, but it does define how we handle disputes, account suspension and data retention on our side. If a section of these terms conflicts with applicable law in your jurisdiction, that section is read down to the minimum extent necessary to comply — the rest of the terms remain in force. We update this policy when our practices change and publish the revised version on this page with a notice of the change date. Continuing to use your account after an update means you accept the revised terms.
Deposits and withdrawals via Rocket are logged in your account wallet. Transaction records are available in the signed-in account area; disputes follow Rocket's own payment terms alongside ours.
Bank Transfer transactions are recorded in your account history with a reference number. Raise any discrepancy through our support channel within the timeframe shown in your account.
Your account wallet reflects confirmed transactions only. Pending items are shown separately and resolved once the payment provider confirms the status.
Service availability depends on your local law and the regions we support. If your jurisdiction restricts this type of platform, these terms do not grant access rights beyond what local law permits.
Not every part of your experience falls under the same set of rules. Knowing which areas this policy covers — and where it stops — helps you direct questions to the right channel and understand what protections apply to your account activity.
Login, registration, account suspension and closure are covered in full. If your account is restricted, our support team can explain the reason and the steps to resolve it.
Deposits and withdrawals processed through Rocket or Bank Transfer are covered for dispute and record purposes. Payment provider terms apply in parallel and may set their own limits.
Game content supplied by our studios — including lobby titles and live tables — is covered for availability claims. We do not warrant uninterrupted access, and scheduled maintenance is excluded from availability commitments.
External links, payment processors and identity verification services operate under their own terms. Our policy covers how we share data with them; it does not govern their independent practices.
You have concrete steps available to you at any point during your account's life. Reviewing your transaction records does not require a support request — the signed-in account page shows a full history of deposits, withdrawals and game sessions, each with a timestamp and reference. If any detail is wrong — a name spelling, a contact address, a payment method on file — you can update it directly through the account settings fields shown there. Where a change requires identity verification, the account page will display the required steps and document types. Follow those instructions exactly as shown; do not send documents through a channel other than the one specified, as we cannot verify submissions outside the designated path. If you have a question about how your data is stored or shared, or if you want to request removal of your account, contact us through the support route below and include your registered account email so we can locate your record without delay.
Open your account page after signing in to see every transaction and session entry. Each line shows a reference, a date and the confirmed amount — no support request is needed for routine record checks.
Account settings let you update contact information and payment details. Changes that affect identity may require document verification; the fields will indicate which ones and what to submit.
Send your question through the live chat or email route on our support page. Include your registered email so our team can pull your account without asking follow-up questions.
Account closure requests are handled through the support channel. State your reason and registered email; our team will confirm the steps and any balance-withdrawal requirements before closing.
Legal and account queries go to our support team through the routes published on the site. We do not handle policy disputes through social media or any channel not listed here.
Open the chat widget on any signed-in page to reach the support team directly. Use this route for urgent account questions or transaction discrepancies that need a fast response.
Send detailed policy or account queries to the support address published on the contact page. Include your registered account email and the relevant transaction reference for quicker handling.
The help section in your signed-in account covers common policy questions, account steps and transaction guidance. Check there first — many questions are answered without needing to contact the team.
Data handling, cookie use and account security are governed by the same policy document that covers your transaction rights — they are not separate agreements.
We keep account and transaction records for the period required by the applicable rules of our operating regions. You can request a summary of what we hold by contacting support with your registered email.
We use cookies to maintain your session and for site performance. The cookie notice on first visit explains what each type does; you can adjust non-essential cookies through your browser settings at any time.
Password and login security are your responsibility once credentials are issued. If you suspect unauthorised access, use the account recovery path shown on the login page and contact support immediately.
We share account data with payment processors like Rocket and Bank Transfer only as needed to complete transactions. We do not sell account data to third parties outside of what our published policy describes.
Questions we hear most often about account rights, data, eligibility and how to raise a concern.
Access depends on your local law and the regions we currently support. Check the eligibility notice shown during registration — if your location is not in a supported region, access may be restricted under these legal terms.
Sign into your account and open the transaction history section. Every deposit and withdrawal via Rocket or Bank Transfer is listed there with a date, reference number and confirmed amount. No support request is needed for routine record checks.
Raise it through live chat or email support and include your account email plus the transaction reference number. Our team will check against the payment provider's record and advise you on the next step within the timeframe shown in your account.
Most contact and payment details can be updated directly in account settings. If the change involves identity verification — for example, a name correction — the settings page will show which documents to submit and through which channel.
Send your data query to our support team by email with your registered account address in the subject line. Our team handles data requests under the same policy that governs your account, and will confirm what we hold and how it is used.
Before closing your account, any confirmed balance must be withdrawn through your linked Rocket or Bank Transfer route. Our support team will walk you through the withdrawal steps and confirm when your balance is clear before processing the closure.